Please leave us a rewiew
If you are a customer or just trying the database, please let other people know what you think about our software
I’ve only been using the Database since October but I wish I’d started before. It’s fantastic for keeping records and printing job sheets.
It’s brilliant when a customer calls to ask questions and you can look up their history in a second. Once a customer’s details are on the system all you have to do to rebook them is to add the date. I did have some questions at the start but I was able to call Martin. He understood what I was talking about and answered them brilliantly. It has become an invaluable tooI and I would highly recommend it.
Hi I’m Dan Fisher the Ashburton Chimney Sweep, I’ve been the owner of the business for the last 3 years with a customer base of around 3000. In the past all our customers have been left to their own devices ref getting their chimneys cleaned when feeling its due. The idea with taking on the Digital Sweeps program was to be able to keep track on when the chimneys have been done, what it cost, any problems I’ve come across and taken a detailed information list on the job and property.
With the program emailing the customer or informing myself of when they are due just means that no stone is left unturned lessening the risk of chimney fires on my patch.
The customers have been really excited about the program feeling at ease knowing I’m looking after their best interest.
With having the photo file I can build an in-depth customer information pack, knowing the best place to park, What chimney pot and how high it will be, the fire place and how to take apart the appliance with capturing any damage at the same time.
I feel the Digital Sweeps Program can only help to move forward the industry of chimney sweeping and installing. Keeping people and homes safe.
The program is easy to use and takes very little time to work out but also having Martin at the end of a phone if you do get stuck makes any task less stressful.